HigsFixSee a sample

Invoice follow-up

Get paid on time, without the awkward emails

For your South African firm, HigsFix reads each late payer’s reply and follows up politely, in your name.

A smiling office manager in a mustard sweater working at a laptop in a small brick-walled office

A credit controller for the firm that can’t hire one.

SampleInvoice 1042 · R18,400

To Karabo Mokoena, Nkosi Logistics

Hi Karabo, a gentle note that invoice 1042 was due on 2 November. Could you let us know when we can expect payment?

Kind regards,
Accounts, Dlamini IT Support

Written in the firm’s own name

Reminders that sound like you

Following up on late invoices is a job nobody at a small firm has time for. HigsFix does it for you.

  • Every note goes out in your firm’s name.
  • The tone stays polite, from the first reminder to the last.

How it works

  1. HigsFix writes to each late payer, in your firm’s name.
  2. Every reply gets an answer that fits what was said.
  3. It keeps following up, politely, until the invoice is paid.

Invoice 1042 follow-up

Sample
  • Gentle reminder sent to Karabo
  • Reply read: finance is on leave until the 25th
  • Next note set for Thursday 26 November, invoice attached
Sample conversation

HigsFix, writing for Dlamini IT Support

Hi Karabo, a gentle note that invoice 1042 was due on 2 November. Could you let us know when to expect payment?

Late payer

Sorry, our finance person is on leave until the 25th. Can you send the invoice again?

HigsFix, writing for Dlamini IT Support

Of course, it’s attached again. Shall we check in with you on the 26th?

When a late payer writes back

The next note answers what they actually said, so the conversation keeps moving.

HigsFix is the only invoice follow-up service for small firms that reads every late payer’s reply before it writes back.

The firm, names and amounts in these samples are made up.

One plan, one flat monthly fee.

R2,500/month

No tiers and no usage billing.